Questions
Frequently asked questions
Short answers, grouped by subject. A couple of things can't be answered yet — when it opens, and what it will finally be called — and where that's true, this page says so instead of talking around it.
01
The daily loop
The six from the home page, plus the ones that come up right after.
My kid is seven. Is it too late?
No. Backdating is a normal part of the app, not a workaround — you file a memory under the day it happened, whenever you get to it. Plenty of the archive will be older than the app.
How long does this actually take?
Under fifteen seconds for most days, one-handed. If it takes longer than that, that's a bug.
What if I miss days?
Nothing happens. That's the point.
Can my partner use it too?
Yes, on the same archive. One subscription covers everyone in the household.
Do I have to use it for eighteen years for it to be worth anything?
No. A hundred entries is already a thing your kid doesn't have. There's no threshold.
What happens to it when they grow up?
That's a decision the family makes, not one the app makes for you. Sealed entries can be written to open at an age you choose. The export means the archive is handed over as a real object, whatever you decide.
What is a mission, exactly?
The second half of the daily card. Take a photo, shoot ten seconds of video, record their voice, or just go do something — get on the floor for ten minutes. Some missions produce a file. Some don't. Both count. A bigger one lands weekly, and a measurement mission lands monthly — height, hand, foot, the things you'll want a number for later. All 133 prompts are published, so you can read every one before signing up for anything.
What happens to the prompts I miss?
They stack quietly and expire after two weeks, and the app never mentions them again. There is no counter to break, and nothing turns red because you were busy.
02
Money
What it costs, what free means, and what happens when you stop.
What does it cost?
$59.99 a year — two months free versus monthly — or $5.99 a month. One price covers the whole household: every kid, both parents. Fourteen days free first. Both tiers, line by line, are on the pricing page.
Is free really free?
Yes, and it isn't a trial — it has no end date. Every question and every mission, forever. Unlimited written and did-it entries. Voice recordings up to two minutes. 100 photos, lifetime — that's the line, and it's the only one.
What happens if I stop paying?
Vellum drops to the free tier and nothing is locked. Your whole archive stays readable, you keep answering the daily question, and text is never deleted. New photo and video uploads pause. The full version, including what happens to originals after ninety days, is on the promise page.
How do I cancel?
Settings on your iPhone, two taps, like any other subscription. Apple handles it, and we don't get to make it hard.
03
The archive
Getting things in is easy. These are about getting them out.
Can I get the whole archive out?
One tap gives you a zip: every entry, every photo, every recording, in folders by date — plus an index.html you double-click. It opens in any browser, offline, with no account and no internet. Free and complete on every tier, even if you stopped paying years ago.
What can I search?
Everything you wrote, every transcript of something they said, and every prompt you were asked. You aren't searching filenames and dates — you're searching the questions and the answers, which is much closer to how you'll actually remember it.
How do voice recordings work?
Hold to record, up to two minutes each. It's transcribed on your phone, so you can search a recording you'll never have time to relisten to.
What are sealed letters?
Some prompts ask you to write forward — to who they'll be at eighteen, or something you'd want them to know. You seal it until an age you choose, and a letter meant for eighteen stays shut until eighteen.
Do both parents share one archive?
Yes. Both answer into the same archive on one subscription, and whoever was there that day writes it down. Neither of you has to reconstruct the other's week.
04
Trust
The questions that decide whether any of the rest matters.
Are there ads?
No. Not on any tier, not at a bigger scale, not ever.
How do I sign in?
With Apple, or Google. There is no Facebook login — routing a private record of a child through an ad company contradicts the thing being sold.
Is anything about my child used to train AI?
No. Nothing about your child is sold, brokered, or used to train anything.
Is there an Android app?
Not today. As of August 17, 2026, Vellum is iPhone only — no Android app and no web app. We'd rather say that plainly than hint at a roadmap we can't promise.
When does it open?
Vellum is in private testing now and opening on iPhone soon. We don't have a date to give you, so we won't give you one. The waitlist gets one prompt a day by email in the meantime, and hears the price before it goes live, not after.
Anything we missed?
Email hello@getvellumapp.com and a person answers. Or start with the part that's already free — one prompt, by email, tomorrow morning.
One a day, by email. A note when it opens and when the price goes live. Nothing else.